Guestframe original / Avela CoastImagined place. Real possibility.

01 / The first impression

Every stay starts
with a feeling.

Bring people closer to the experience, before they ever arrive.

Create your property story ↗Watch the film

Scroll to explore ↓Skip intro ↘

AI-generated film and sound. Avela Coast is a fictional resort concept.

Loading the cinematic intro…

One visual platform. Every property story.

HospitalityCommercial real estateMultifamilyDevelopment

Guestframe Template Studio

Choose the outcome.
We build the experience.

Purpose-built property workflows for the moments that drive bookings, leasing, sales and investment decisions.

HospitalityCommercial real estateMultifamilyDevelopmentPortfolio

01 / Cinematic

Property Film

Turn existing photography and renderings into a polished cinematic story.

30 / 60 / 90 sec · 16:9 + 9:16

02 / Experience

Room + Space Tour

Bring a suite, office, residence or amenity to life before the visit.

Website · PDP · Leasing

03 / Creator

UGC-Style Story

Create social-first creator-style property content from approved assets.

9:16 · Social · Paid media

04 / AI Host

Avatar Presenter

A branded host can introduce a property, listing, amenity or key details.

Host-led · Multilingual-ready

05 / Transformation

Renovation Reveal

Turn existing-condition imagery and approved concepts into a transformation story.

Before / after · PIP · CapEx

06 / Development

Pre-Opening Film

Bring architectural renderings and approved plans into motion.

Renderings → motion

07 / Leasing

Listing + Leasing Video

Turn listing photography and property facts into consistent leasing content.

CRE · Multifamily · Residential

08 / Social

Reels + Short Form

Repurpose approved property assets into vertical campaign variations.

9:16 · 15 / 30 sec

09 / Sales

Sales Presentation

Create visual assets for sales, investors, tenants, buyers and approvals.

Sales · Investor · Stakeholder

10 / Portfolio

Portfolio Film

Connect multiple properties under one brand, owner or investment story.

Multi-property · Brand controlled

11 / Personalized

1:1 Video

Tailor visual experiences to the property or space a prospect is considering.

Personalized · CRM-ready direction

12 / Interactive

Interactive Avatar

A future-facing host that can answer questions and guide the viewer.

Proposed capability

How Guestframe works

Choose your property

Bring photography, renderings, facts and approved brand assets together.

Choose a template

Select the outcome: booking, leasing, renovation, social or sales.

Guestframe builds it

Orchestrate the right visual, video and avatar tools around the property story.

Publish everywhere

Create outputs for web, social, presentations, campaigns and customer journeys.

URL in. Property campaign out.

Paste a listing.
Guestframe builds the story.

Start from a hotel, commercial property, multifamily or development listing. Guestframe can turn approved source assets into a verified storyboard, narration and channel-ready visual plan.

Verification built into the workflow

Create quickly.
Verify before it ships.

Generation should never outrun accuracy. Guestframe is designed around checkpoints that keep property facts, imagery, claims and final outputs grounded in approved sources.

Source Agent

Collects approved photos, renderings, listing details and brand assets while tracking their source.

Fact Verification Agent

Cross-checks names, dimensions, amenities, availability and claims against supplied or approved source material.

Visual Verification Agent

Checks that imagery belongs to the intended property or space and flags mismatches, duplicates and uncertain assets.

Brand + Rights Agent

Applies brand rules and flags asset-rights or usage questions that require human confirmation.

Output QA Agent

Reviews storyboard, captions, voiceover and generated visuals against the verified property record before release.

Human Approval

Final publishing remains controlled by the customer. Unverified or proposed details stay clearly labeled.

Two ways to bring your vision into view

01 / Show the stay

Help guests
picture being there.

Room-specific video and property experiences that make the space, the view and the amenities easier to understand.

Explore the guest experience ↗02 / Preview what’s next

Help stakeholders
see the potential.

Before-and-after concepts and visual narratives for PIPs, capital improvements, renovations and new openings.

Explore the transformation ↗

The guest experience

Picture yourself here.

Interactive concept demo

guestframe.Avela Coast / Guestframe originalStay preview

Original AI-generated concept film · Generated environmental audioAvela Coast is fictional. Scenes illustrate a creative direction, not a verified floor plan.

Preview what’s next

Make the vision
visible.

Show what changes. Explain why it matters.
Give every stakeholder a shared picture.

AI-generated renovation of a fictional dated hotel guestroom

AI-generated fictional older hotel room with dated furnishings and patterned carpet

Before · Fictional dated roomAfter · Illustrative concept

Compare the transformation

Both images are AI-generated and depict the same fictional hotel room before and after an imagined renovation. This is an illustrative design concept, not a real property, completed project, brand-approved PIP solution or construction document. Concept 02 · September 2026.

PIPs & brand refreshes

Translate a property improvement plan into a visual story for ownership and brand discussions. Connect each concept to the supplied scope and design references.

Capital improvements

Show the intended change to rooms, lobbies, meeting spaces or public areas alongside the project team’s scope, phasing and budget assumptions.

New openings

Bring approved plans and design renderings into pre-opening presentations for partners, sales teams and prospective guests.

New experiences

Introduce a proposed spa, dining venue, pool concept or event space with a clear picture of the experience being developed.

AI-generated ocean-view suite at the fictional Avela Coast resort

The details that make the decision.Avela Coast · Fictional concept

Clarity creates confidence

Help them choose
the right room.
Then imagine the rest.

Give every room category a clear story. Pair the space and its actual view with relevant amenities, so guests can understand what makes one stay different from another.

Make room differences visible.
Show the layout, atmosphere and view.

Keep the whole experience connected.
Bring the lobby, pool and dining into the story.

Give interest a next step.
Connect the experience to your booking journey.

A practical place to start

From source material.
To a shared vision.

Start with property photos or design references.
Keep the right reviewers involved at every stage.

01 / Curate

Start with the real property.

Bring together property photography, room facts, PIP scope, plans and designer-selected finishes. Establish what exists and what is proposed.

Photography + verified facts + design references

02 / Create & review

Bring the stay to life.

Create stay previews or transformation concepts. Review against the supplied references with hotel, design and brand teams as appropriate.

Creative production + stakeholder review

03 / Put it to work

Present it at the decision.

Prepare room-page content, owner presentations or pre-opening sales materials. Label concept status and agree how the work will be evaluated.

A clear placement + a measurable pilot

Templates by industry

Same platform.
Workflows built for your property.

Each vertical gets a purpose-built starting library instead of a generic prompt box.

Built for property

Hospitality first.
Built for the built world.

Guestframe starts where founder-market fit is strongest, while the platform is designed around property assets rather than one property type.

01 / Hospitality

Make the stay tangible before arrival.

Room stories, property films, renovations, pre-openings, portfolio campaigns and AI-hosted experiences.

Starting market

02 / Commercial real estate

Turn a listing into an experience.

Leasing films, vacant-space storytelling, repositioning and portfolio marketing.

03 / Multifamily

Help prospects picture living there.

Unit tours, amenity stories, pre-leasing, renovation reveals and social content.

04 / Development

Make tomorrow easier to understand.

Renderings-to-video, future-state visualization and investor storytelling.

Hospitality first. Built-world ready.

Model agnostic.
Property intelligent.

Guestframe can orchestrate the right generation tools underneath while owning the property workflows, templates, brand rules, approvals and customer experience above them.

Marketing & brand

A story that feels like you.

Your photography, your tone and your approval. A considered extension of your property’s identity.

Commercial & revenue

A clearer reason to book.

Make differences between room categories easier to understand. Test the role video can play in the booking journey.

Owners, developers & asset managers

A shared view of the investment.

Present proposed improvements with before-and-after visuals. Make the design direction easier to discuss across ownership, operations and brand teams.

Built on accurate expectations.

Existing stays and future concepts stay clearly separated. Design and brand teams approve the proposed scope; project specialists remain responsible for costs, feasibility and PIP compliance.

One vision. Your way to create.

Start with a room.
Grow with your portfolio.

Explore on your own. Create with our team.
Plan for the whole organization.

Self-service / Product preview

Guestframe Studio

Your next property story starts here. Browse hospitality templates, add your photography and shape a creative brief.

Purpose-built template gallery
Local photo previews
Customizable, downloadable briefs

Try the Studio ↗Interactive preview. Live generation is not connected.

Managed / Founder-led pilots

Guestframe Projects

A creative partner for the moments that need more care: renovations, PIPs, capital projects and new openings.

Reference and scope review
Visual storytelling and concepts
Stakeholder review planning

Plan a project ↗Scope and pricing agreed for each project.

Portfolio / Proposed offering

Guestframe Enterprise

A shared approach to visual storytelling across your properties, brands and teams.

Shared property and brand templates
Team approvals and usage controls
Portfolio rollout and support

Scope a portfolio pilot ↗Enterprise platform capabilities are planned.

Built from inside hospitality

Technology should understand
what makes a stay matter.

Guestframe is being developed by Steven Ortmann, CHA, drawing on more than 20 years in hospitality and experience leading hotel operations. Combined with enterprise customer-experience work, that perspective connects guest expectations, operational realities and the stakeholder conversations behind property investment.

Steven Ortmann Founder · Guestframe

Every answer is grounded, governed and recorded.

GuestFrame runs on BrainFrame, the intelligence layer beneath GuestFrame, ProductFrame and GovFrame. When a guest asks the experience a question, the reply is grounded in approved property facts, checked against ten guardrails, delivered in any of 32 languages across voice and chat, and written to a trace your revenue, brand and operations teams can audit.

Reasoning traceOcean Suite FilmSession 01842Live

guest · voice

“¿Esta habitación tiene vista al mar?”

Sí. La Ocean Suite tiene vista al mar y una terraza privada orientada al este.

Thinking0.2s
Identify what the guest is looking at before answering anything.

Action:resolve_visual_context0.3s

{
  "asset": "Ocean Suite Film",
  "frame": "00:14",
  "space": "Ocean Suite",
  "view": "Oceanfront · east terrace"
}

Action:property_knowledge.lookup0.4s

{
  "room": "Ocean Suite",
  "ocean_view": true,
  "source": "Approved room facts v12",
  "approved_by": "Brand marketing",
  "last_verified": "2026-09-30"
}

10/10 guardrails passed0.1s
- Passed2%
  Only approved property facts, with source and version
- Passed4%
  No rate or availability promised without live inventory
- Passed3%
  Consent recorded before any booking step

Action:availability.check0.5s

{
  "dates": "2026-11-12 → 2026-11-15",
  "guests": 2,
  "consent": "Guest-initiated",
  "system": "Booking engine (hotel owned)"
}

Action:booking.initiate0.2s
Handoff to the hotel’s own booking engine. Resolution: self-service. Escalation: not required.

Resolved in experience 1Actions 2To a person 0Languages EN · ESPrivate model reasoning not shown

32 languages

Voice + chat

Mid-conversation switching, with the same facts and the same rules in every language.

Ten guardrails

Every reply

Scored on each answer. A reply that fails is rewritten before anyone sees it; draft, score and rewrite are logged.

Approved facts only

Every statement resolves to a source, a version and an approver. Nothing is improvised and nothing trains on your data.

Consent before any transaction

No card numbers, credentials or IDs by voice or chat. Transactions wait for a recorded yes.

A person is always reachable

Escalation at every step, carrying what was viewed, asked and resolved.

Actions in your own systems

Check availability, hold a table, book a treatment, connect an event specialist, through booking engines, CRS, spa and dining systems, CRM and contact center.

The ten guardrails

Approved facts only
No promise without inventory
Brand voice
Consent before transaction
No sensitive capture
Data minimization
Language parity
Scope
A person is reachable
Disclosure

How BrainFrame works

Illustrative demonstration. Operational events only; no private model reasoning is shown. No live inventory is connected.

Let’s start with one property

A better stay.
A stronger vision.
Start here.

Choose a guest experience, a renovation concept or a pre-opening story. Scope the references, deliverables and approval process around the decision you need to support.

A focused pilot can include

Property or project reference review
Stay video or before-and-after concept
A presentation and review plan

A few good questions

Before you step in.

Is this actual filmed footage?

The Avela Coast films are entirely AI-generated, including the sound, and depict a fictional resort. They demonstrate creative possibilities rather than an actual destination or verified walkthrough. The renovation comparison is also entirely fictional, showing an imagined dated room and a proposed redesign.

Do we need a new photo shoot?

A pilot can begin with suitable existing photography. Coverage and image quality matter: additional room angles or original footage may be needed to show a space accurately.

Can this work with our existing website?

The pilot can deliver web-ready video and define placement on your existing room pages. Booking-engine integrations and automated publishing would be scoped separately with your team.

What does a pilot measure?

We would agree on measures such as video engagement, clicks toward booking and production effort. Where tracking and traffic allow, a controlled test can evaluate booking impact. No conversion improvement is assumed or promised.

Can this support a PIP or capital improvement?

Yes, a scoped visualization project can turn supplied property photos, improvement requirements and design references into before-and-after concepts or presentation materials. Brand approval, code compliance, cost estimates and construction feasibility remain with the appropriate project professionals.

Can we market a property before it opens?

Pre-opening visuals can be developed from supplied plans and approved renderings. Proposed amenities, design status and opening information should be clearly identified and approved before materials are shared with guests or partners.

What is available today?

Try the Studio product preview to browse templates, preview local photos and download a project brief. Live generation and billing are not connected. The current service offer is a founder-led pilot with stay-video production, transformation visualization and stakeholder review. Portfolio automation, booking integrations and analytics are the proposed product direction, not represented as live capabilities in this concept.